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  1. cleverbridge Help & Support
  2. FAQ
  3. Payment
  • ★ I just purchased Nitro Productivity Suite and want to request a refund. Who do I contact?
  • ★ How do I receive a refund?
  • I would like to change the payment type for my order/renewal before updating our vendor profile for cleverbridge Inc. How can I do this?
  • Why has my check sent to 75 Remittance Drive, Suite 6018 already been returned?
  • What happens to my payment if I sent it to the old bank account?
  • How and where can I obtain your updated vendor form, W-9 and Bank Confirmation Letter, in order to update my records?
  • I have received an email with your new bank account details for HSBC. Can I trust this update?
  • How can I receive a reimbursement for sales tax in Canada?
  • Why am I am being charged with taxes in Canada?
  • How can I change my payment method for future Avira subscription renewals?
  • I have already renewed my Malwarebytes subscription. Why am I getting another notification to pay?
  • How can I receive a refund for my Avira order?
  • How can I receive a refund for my Malwarebytes order?
  • Why am I being charged sales tax?
  • How can I receive an invoice for my order?
  • How can I change my payment option for my order?
  • How long will it take to process my Wire Transfer?
  • Why was my credit card declined?
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