Frequently Asked Questions
Find answers to questions about an unrecognized charge on your credit card, how to cancel a subscription, what to do when your license information isn't accepted and more.
Access or Redeliver Order Information
Access order information such as the license key, activation code or download link for your purchased product.
Receive Technical Support
Learn who to contact to receive technical support, which is provided by our partner companies.
Refund eligibility may differ depending on the company you purchased it from, how long ago you purchased it, and what payment method you chose.