Getting in touch with Cleverbridge's dedicated customer support team is easy.
Before you get in touch with us, have you tried looking at our frequently asked questions or one of these popular topics?
Have an unrecognized or unknown charge?
Cleverbridge is an online reseller for companies selling software or other digital media. If you see a charge from us on your statement, it’s likely either for software you purchased or a renewal of an existing subscription. For any charge, we send a confirmation email that contains all of your order information. If you didn’t receive that, please check your spam or junk mail folder or try our easy-to-use Purchase Lookup page.
Do you need technical support for an order?
When you need technical support, it’s best to get in touch with the experts. Find out how to get in touch with the right person here.
Are you looking to cancel an upcoming subscription?
Canceling your subscription is easy! Most of the time, the confirmation email we sent after your payment was processed will contain a link to cancel or manage your subscription settings. You can find out more information on how to cancel your subscription here.
Would you like us to send you information from older Cleverbridge orders?
You can have information such as your license key or invoice, redelivered via our easy-to-use Cleverbridge Purchase Lookup page.
Are you looking to receive a refund?
In many cases, a refund can easily be granted once you provide us with your request and after we have checked some basic order information such as the company you purchased from, your purchase date, and what payment method you chose. For more information, see our article How do I receive a refund?.
Do you need a copy of your invoice?
You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.You can easily get a copy of your invoice by following the step-by-step guide here.
How can I get in touch with the Cleverbridge Customer Support Team?
You can use our email contact form to get in touch with our world-class customer support team. We do not currently offer telephone support but rest assured that you can expect to receive a quick, competent, and personalized reply from our experts.