When will I receive my product?

How quickly you receive your product depends on several factors, including the payment option, who is delivering your product and whether you ordered a digital or physical product.

  • Instant payment options like credit/debit card payments generally result in faster product delivery than offline payment options that take longer to process.
  • Some of the software companies we work with deliver their own products, while others rely on Cleverbridge to do so. If your product is delivered by Cleverbridge, you will receive it immediately upon payment verification. In the case of delivery from the software provider, you will usually receive the product within 24 hours of the payment being verified.
  • Digital products are delivered via email. An order confirmation email with a download link and/or access code for your product will arrive immediately after your payment is processed. Physical products, like CDs, will arrive later via the postal method specified. 

If you need further assistance, please contact Cleverbridge Customer Support.


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