How can I receive a refund for my order?

To request a refund, please contact our Customer Support team. Your inquiry will be reviewed within 2 business days and we will notify you of the result via email. When you fill out the contact form, be sure to include the following information:

  • Your order reference number
  • The reason for your refund request

 

Having technical issues with your product?

If you’re requesting a refund because you are having a technical issue, you can receive prompt technical support from the software provider by contacting them directly. To locate their contact information, please visit the software provider’s website – alternatively, you can check your order confirmation email or our technical support page. If technical support does not resolve your issue, please let us know and we will be happy to initiate the refund process.

To submit your refund request now, please contact us here.