Frequently Asked Questions
- cleverbridge Help & Support
- Sales Tax
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SST Non-Member States
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SST Member States
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I am with a tax-exempt organization and would like to place an order without being charged sales tax. What steps should I follow?
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Why wasn't my exemption certificate accepted?
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Which type of exemption certificate should I send to cleverbridge?
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Which exemption certificate is the most applicable for my organization since I resell in multiple states?
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How long does it take cleverbridge to issue a Document ID?
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How do I know if cleverbridge has already issued a Document ID for my organization?
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How is a cleverbridge-issued Document ID formatted?
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My form has a length of exemption validity or an expiration date. Do I still need to have the date within 90 days of sale?
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For what specific length of time will my Document ID be valid?
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Why was sales tax not removed from the order I tried to place from a quote?
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What is the timeframe within which I can request a sales tax refund?
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The sales tax rate for the State of Illinois is 6.25%. Why was I charged with 10.25% sales tax rate?
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Why am I being charged sales tax when cleverbridge does not have a brick and mortar business in my state?
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I am with a tax-exempt organization and would like to place an order without being charged sales tax. What steps should I follow?
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Use Tax Notifications