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Frequently Asked Questions

  1. cleverbridge Help & Support
  2. Sales Tax
  • Sales Tax Exemption
  • Use Tax Notifications

  • Sales Tax Exemption

    • ★ I am with a tax-exempt organization and would like to place an order without being charged sales tax. What steps should I follow?
    • ★ Why wasn't my exemption certificate accepted?
    • How can I receive a sales tax reimbursement in British Columbia/Québec/Saskatchewan?
    • How do I place an order in the name of a company that is registered with a VAT ID within the EU?
    • Which exemption certificate is the most applicable for my organization since I resell in multiple states?
    • Why was sales tax not removed from the order I tried to place from a quote?
    • The sales tax rate for the State of Illinois is 6.25%. Why was I charged with 10.25% sales tax rate?
  • Use Tax Notifications

    • What is the difference between sales tax and use tax?
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