If you recently purchased Nitro Productivity Suite and wish to request a refund, please contact Nitro directly via their website.  They would be happy to assist you with your request.  While Cleverbridge is a partner of Nitro, we do not currently process their refunds. 

One important step to take before you contact them, is to deactivate your license.  They cannot process your refund unless you do so.  However, Nitro offers an excellent knowledge base article that explains exactly what steps you should take. 

Have technical support-related questions?

If you’re asking for a refund because you’re having trouble installing or using the product you purchased, you might also considering contacting Nitro directly for technical support.  Many issues can be cleared up quickly by their dedicated support team.  You can find their contact information in your confirmation email, or on their excellent support page.