For what specific length of time will my Document ID be valid?

Unless your exemption certificate has an expiration date listed on it, your Document ID will remain valid as long as your organization remains in existence.

Although some exempt certificates do not expire, there are other factors that might cause a certificate to expire.  In this case, it is our obligation to ensure that our files are up-to date. Should your exemption certificate expire, we are required to obtain an updated exemption certificate from your organization, so that your document ID can remain active.

Not a tax-exempt organization but still need help?

If you are you a customer inquiring about an order you placed with one of our partners for software or another type of online service, we have helpful information for you, too.  Please visit our Featured Articles section or look up your order using our easy-to-use purchase lookup tool.

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