Why did I receive a "payment due" notice for my subscription renewal?

You may have received an email concerning an outstanding payment for your subscription renewal using the PayPal payment method. Because of an error on PayPal's side, some subscriptions that were supposed to renew on or around April 6th didn’t renew successfully.  The issue has been resolved, and your renewal payment will be processed by the end of the day on April 10th.  No further action is required from you to renew your subscription.

We apologize for any inconvenience.


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