When can I expect the delivery of my Backup CD/DVD?

The Backup CD/DVD is produced and shipped to your delivery address within 24 hours of receiving the payment for your order. The delivery time of your Backup CD/DVD varies by your location. Average shipping times are as follows:

  • Germany: 5-7 business days
  • USA: 7-17 business days
  • Europe (except Germany) & Canada: 5-10 business days
  • All other countries: 7-17 business days


If you are missing delivery after these shipping times have elapsed, please contact our Customer Support Team so we can verify your shipping address for a speedy redelivery of your Backup CD/DVD.


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