International wire transfers payments, including those initiated through Online Banking in European countries, may take up to 2-4 business days to be credited to our account. Often times, they are processed much faster. For wire transfers outside of Europe, it can take 5-10 business days.
Immediately upon payment verification, you will be sent an email with your receipt and license information. It is not necessary to inform us of your completed bank transfer. If the above-mentioned timeframes have been exceeded and you did not receive a confirmation email, please check your spam and junk mail folders or use our purchase lookup page to locate your order information.
If you need further assistance, please contact cleverbridge Customer Support.