Requesting a refund is easy.  Avira offers a 30-day money back guarantee for the majority of their products. Please note, however, that if you’d like to request a refund for an initial purchase of a monthly subscription, the refund guarantee is 14 days after purchase.

If you’d like to receive a refund of a new order or a subscription renewal, all you have to do is contact cleverbridge Customer Support.  Please be sure to include your cleverbridge reference number and the reason you’d like a refund, so our team can process your request as quickly as possible. 

Need tech support?

If you’re asking about a refund because you’re having trouble installing or using your product, you may want to explore the many support resources available from Avira.  You’ll find more information here.